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Manufacturer Warranties

  • Amano
  • Challenge
  • Duplo
  • Fellowes
  • Formax
  • Omation/OPEX
  • Martin Yale
  • MBM
  • RapidPrint
  • Royal
  • Standard
  • Whitaker Brothers

Amano

 Time Clocks: standard warranty on a time clock is a period of 1 year from date of original purchase

MBM

 Shredders:
  • lifetime limited warranty on strip- and cross-cut cutting shafts and wheels
  • 1 year limited warranty on super micro-cut cutting shafts and wheels
  • 1 year warranty on all other parts, excluding wearables

    • Cutters, Folder/Creasers, Collators, Trimmers, Support Products, and Interfaces:
  • 1 year limited warranty, excluding wearables

    • Bookletmakers and Face Trimmers:
  • 1 year limited warranty, excluding wearables
  • 3 year limited warranty on Sprint 5000 bookletmaker, excluding wearables

    • Replacement Parts:
  • 1 year limited warranty on mechanical parts, 90-day limited warranty on electrical and electronic parts

    • Martin Yale

     Commercial Shredders:
  • Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; two years parts and 90 days labor, a lifetime limited warranty is provided for fracture of the cutting cylinders.

    • Industrial Shredders/Baler Combo and PacMaster/PacMate:
  • Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; one year parts and 90 days labor , three years against fracture of the cutting cylinders.

    • High Security Shredders:
  • Martin Yale Industries warrants all shredders to be free of defects in material and workmanship under normal use; one years part and 90 days labor, one year on the cutting cylinders.

    • Disintegrator Systems:
  • Basic machine five years parts, 90 days labor, waste collection systems and accessories one year parts, 90 days labor.

    • Hard Drive Shredder: DMD1001, two years parts, 90 days labor Magnetic Media Degaussers: 8000, 9000, 20000, one year parts, 90 days labor (return to MYNA factory labor). Optical Media Destroyer: Intimus 005S, one year parts, 90 days labor (return to MYNA factor labor). Finishing Equipment: Folding Machines, Booklet Makers, Coil Binding machines, Letter Openers, Business Card Slitters, Score & Perforating machines, CD Insert Slitter, Guillotines & Paper Trimmers, Paper Joggers, Stackwagons, Collator, Padding Presses, Moisteners, Check Signing machines, Express Tabber, Paper Punches, Reference Systems, Catalog Racks, Posting Trays, Keyboard Drawers, Printer Stands; One year parts, 90 days labor. Paper trimmer blades have a limited lifetime warranty. Martin Yale reserves the right to repair or replace at our discretion all finishing products that are covered under warranty.

    Formax
    Folders, Pressure Sealers, Inserters, Bursters, Cutters, Joggers, Decollators: 90-day limited warranty, excluding wearables
    Shredders:
  • Lifetime limited warranty on cross-cut and strip-cut cutting heads
  • 1-year warranty on High Security model cutting heads
  • 1-year warranty on all other parts
    • Brand

    1. Acroprint

    2. Amano

    3. American

    4. Challenge

    5. CMG

    6. ColorLabs

    7. Cumberland

    View All

    800-243-9226

    Southwest/ West Coast
    9265 Dowdy Dr., #108
    San Diego, CA 92126

    800-243-9226

    Whitaker Brothers Business Machines
    Corporate Headquarters
    3 Taft Ct.
    Rockville, MD 20850

    800-243-9226

    East Coast Office
    1915 Lansdowne Road
    Baltimore, MD 21227